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We’re hiring a customer support rep with glorious technical abilities to reply our very small quantity of buyer requests. We’ve labored exhausting to enhance our buyer expertise, and so over time we’ve lowered our customer support wants. It solely takes about 5 hours per week to reply to our buyer’s emails.
Your function could be to test the e-mail twice a day (M-F) for about half-hour every time, as soon as within the morning and as soon as within the afternoon/night. We largely take buyer requests over e-mail; there’s solely about one or two cellphone name monthly.
The important thing capabilities of this function are:
- Answering just a few emails rather well day-after-day
- Reproducing bugs and writing up the issues for the event group
- Reporting on suggestions and value issues
This function is a 1099 contract place, paying a flat charge of $800/month. This appears ultimate for somebody who needs some very part-time work, along with no matter else they’re already doing, or for somebody who simply needs one thing significant to work on.
I’d like to rent you for those who:
- Are good with know-how (we’re promoting an internet app)
- Need a versatile place to help your life-style
- Get pleasure from serving to prospects clear up issues
- English is your first language and you reside in North or South America
- And we get alongside; to see the group you’ll be becoming a member of, go to our about us web page
My firm known as Custody X Change. I’ve been engaged on the enterprise since 2004. We promote an internet software that creates little one custody schedules and parenting plans. It additionally helps households make tough selections post-divorce/separation, and amenities communication between two mother and father who could not get alongside very properly anymore. All of this reduces a variety of battle and saves folks a ton of cash in authorized charges.
If you wish to assist folks use a genuinely useful product, and be part of a small, distributed group, then we must always discuss.
To use, fill out the applying right here: https://types.gle/QzunaG9bzbUhG3RbA
P.S. We would like everybody working right here to be comfortable. You’ll be evaluated based mostly on outcomes, not anything.