is it ageist to inform an older staff member they’re fallacious?
A reader writes:
When our firm went 100% on-line work, my staff and I helped arrange 35 workers with {hardware} of their houses. The division we help is generally folks of their late 20s-early 30s. Two workers, Archie and Edith, each have dangerous attitudes and break their {hardware} rather a lot. I might say a superb portion of my workers’s time is spent changing Archie’s display screen for the third time this month or fixing a virus that Edith has unfold to the complete division. Don’t get me began on what they do to telephones, tablets, and laptops.
I used to be simply notified by our HR officer that each Edith and Archie have filed complaints about considered one of my workers members as a result of she politely defined a course of in a step-by-step e-mail and used the phrases “that’s not correct” and the “appropriate manner.” Each Archie and Edith felt that they had been being discriminated towards and mocked as a result of they’re older than the remainder of the staff. I learn the e-mail and that’s 100% not what occurred. After they filed their grievance, they despatched harassing and abusive texts to my workers member.
They need me to reprimand my staff member and despatched an e-mail that all of us have to finish a sensitivity coaching and stated we are able to’t use the phrases “proper, correct, fallacious, or incorrect or any model thereof, as some staff members discover the phrases offensive and disrespectful with regard to their age.” I requested them to make clear and HR responded, “Don’t inform anybody older than you they’re fallacious, it’s impolite and hostile.”
I’m not prepared to (1) reprimand my workers for explaining and fixing an error that would have value our firm some huge cash, or (2) let folks bully my workers.
I reply this query — and two others — over at Inc. immediately, the place I’m revisiting letters which were buried within the archives right here from years in the past (and typically updating/increasing my solutions to them). You can learn it right here.
Different questions I’m answering there immediately embrace:
- How can we give job candidates a simple method to ask for interview lodging?
- Will my lack of poker face cease me from being promoted?