Omni helps many purchasers. Impartial contractors who’re among the many certified candidates will present customer support (taking inbound telephone calls, answering chat messages, & responding to emails) for Fortune 500 firms.
You’ll work together with prospects primarily by way of inbound telephone calls and probably chat/electronic mail, serving to them with all their wants.
Schedule:
🤙 Versatile work schedule choices obtainable
⏰ Majority of labor hours are throughout weekdays and daytime
🗓️ Alternative to create a piece schedule that works greatest for you
Earnings & Income:
💵 Contract earnings fluctuate by shopper, with aggressive charges usually starting from $14 to $20 per hour
📞 Pay is decided by your telephone name standing when aiding prospects
🤑 Extra incentives obtainable primarily based on shopper and efficiency metrics.
Required Expertise for Profitable Contractors:
💬 Distinctive written and verbal communication abilities
✅ Confirmed observe report in customer support and delivering excellent buyer care
🧐 Eager consideration to element with sturdy problem-solving abilities
🤗 Pleasant, empathetic tone, {and professional} demeanor
🙌 Self-motivated, proactive, and resourceful mindset
👩💻 Proficient in utilizing know-how, together with pc functions and software program.
Necessary Data
Expertise & Gear Necessities:
🚪 Quiet and safe work surroundings throughout working hours
💻 Private pc with a minimal of 8GB RAM (tablets and Chromebooks aren’t permitted)
🎧 Wired USB headset with microphone for clear communication
💨 Excessive-speed wired web with a minimal of 10 Mbps obtain pace for seamless connectivity
🪟Working system of Home windows 10 or Home windows 11 (some purchasers might settle for AppleOS)
👾 Legitimate and up-to-date antivirus software program put in
🤳Good telephone, Android pill or iPad is required for program work, together with an authentication app.
💻 Home windows 10 or Home windows 11 working system have to be used (some purchasers will settle for an AppleOS)
Work Atmosphere Necessities:
🤫 Quiet, uninterrupted house
⌨️ Organized desk space
We’re presently unable to work with contractors residing in Alaska, California, Connecticut, Delaware, Illinois, Michigan, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC. Contractors should additionally efficiently cross a legal background verify.
We are capable of work with contractors residing in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, South Carolina, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming and Puerto Rico.
Contractual Relationship: The connection between you and Omni Interactions is a contractual relationship. You’ll stay an unbiased contractor during your program project. Omni Interactions is not going to be chargeable for withholding taxes in your earnings whereas contracted with Omni Interactions. If you obtain your contract, you’ll be requested to comply with don’t have any declare towards Omni Interactions hereunder or in any other case for trip pay, sick depart, retirement advantages, Social Safety, employee’s compensation, well being or incapacity advantages, extra time, unemployment insurance coverage advantages or worker advantages of any variety.