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StellarWP is a number one drive within the WordPress ecosystem, driving innovation by means of highly effective software program options. Our portfolio consists of a number of the most trusted WordPress manufacturers, together with LearnDash, a premier studying administration system (LMS) that helps organizations, colleges, and educators construct dynamic e-learning platforms, and The Occasions Calendar, which affords versatile occasion and ticketing options that look unbelievable in your website. We’re at the moment hiring for each manufacturers!
The best candidate can have a deep understanding of WordPress and expertise in troubleshooting advanced technical points with plugins and themes.
This can be a everlasting, distant, full-time place with a pay vary of $18 to $22 per hour for our Technical Help Brokers and $22 to $25 per hour for our Sr. Technical Help Brokers.
As a WordPress Technician you’ll:
- Present our prospects distinctive assist over a wide range of mediums to make sure long-term success with our merchandise
- Examine and clear up advanced technical issues associated to our merchandise
- Work to repeatedly enhance our product choices by documenting bugs and product suggestions
- Create informative, well-written documentation each internally and for our finish customers
- Maintain apprised of pertinent technological developments and inside communications with a view to keep on high of potential buyer wants or points
Along with the above, Sr. Technical Help Brokers may even:
- Present job shadowing and mentoring to teammates
- Lead material classes
- Function an escalation level for teammates
- Work with builders to find out the reason for our harder and technical points
{Qualifications}:
- 2+ years expertise working with WordPress and a robust understanding of all elements of the platform
- 2+ years related expertise in an IT assist associated function
- Familiarity with basic net ideas and finest practices resembling search engine optimization, caching, HTTPS, APIs, and utilizing the browser console and different debugging instruments to troubleshoot points
- Robust familiarity with HTML and CSS, primary familiarity with JavaScript and PHP, and a willingness and talent to be taught rapidly for technical troubleshooting functions
- Distinctive communication expertise, each written and verbal, and talent to work together appropriately with all ranges of the group
- Means and willingness to be an envoy in each instructions between customers and the event crew
Along with the above, Sr. Technical Help Brokers may even have:
- Confirmed means to learn, perceive, and discover the supply of points in PHP, HTML, and CSS
- Robust understanding of WP-CLI
- Superior troubleshooting expertise, together with with integrations with third-party platforms
We provide:
- Distinctive employer paid advantages choices – medical, dental, imaginative and prescient, prescription
- Non-compulsory employer contributing 401K
- A collaborative crew tradition
- Difficult non-redundant day by day duties
- A voice in how issues get executed
- Entry to ongoing coaching