Omni helps many purchasers. Unbiased contractors who’re among the many certified candidates will present customer support (taking inbound cellphone calls, answering chat messages, & responding to emails) for Fortune 500 firms.
You’ll work together with clients primarily via inbound cellphone calls and presumably chat/e mail, serving to them with all their wants.
Schedule:
🤙 Versatile work schedule choices out there
⏰ Majority of labor hours are throughout weekdays and daytime
🗓️ Alternative to create a piece schedule that works greatest for you
Earnings & Income:
💵 Contract earnings range by consumer, with aggressive charges usually starting from $14 to $20 per hour
📞 Pay is decided by your cellphone name standing when helping clients
🤑 Further incentives out there primarily based on consumer and efficiency metrics.
Required Expertise for Profitable Contractors:
💬 Distinctive written and verbal communication abilities
✅ Confirmed monitor file in customer support and delivering excellent buyer care
🧐 Eager consideration to element with sturdy problem-solving abilities
🤗 Pleasant, empathetic tone, {and professional} demeanor
🙌 Self-motivated, proactive, and resourceful mindset
👩💻 Proficient in utilizing expertise, together with laptop purposes and software program.
Vital Info
Know-how & Tools Necessities:
🚪 Quiet and safe work setting throughout working hours
💻 Private laptop with a minimal of 8GB RAM (tablets and Chromebooks should not permitted)
🎧 Wired USB headset with microphone for clear communication
💨 Excessive-speed wired web with a minimal of 10 Mbps obtain velocity for seamless connectivity. Please be aware: You can’t use Cell house web (T-Cell/Verizon, and so forth) or Satellite tv for pc web service.
🪟Working system of Home windows 10 or Home windows 11 (some purchasers could settle for AppleOS)
👾 Legitimate and up-to-date antivirus software program put in
🤳Sensible cellphone, Android pill or iPad is required for program work, together with an authentication app.
💻 Home windows 10 or Home windows 11 working system have to be used (some purchasers will settle for an AppleOS)
Work Atmosphere Necessities:
🤫 Quiet, uninterrupted house
⌨️ Organized desk space
We’re presently unable to work with contractors residing in Alaska, California, Connecticut, Delaware, Illinois, Michigan, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC. Contractors should additionally efficiently cross a prison background test.
We are capable of work with contractors residing in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming and Puerto Rico.
Contractual Relationship: The connection between you and Omni Interactions is a contractual relationship. You’ll stay an unbiased contractor throughout your program project. Omni Interactions is not going to be chargeable for withholding taxes in your earnings whereas contracted with Omni Interactions. Whenever you obtain your contract, you’ll be requested to conform to don’t have any declare in opposition to Omni Interactions hereunder or in any other case for trip pay, sick depart, retirement advantages, Social Safety, employee’s compensation, well being or incapacity advantages, time beyond regulation, unemployment insurance coverage advantages or worker advantages of any sort.