Sunday, December 22, 2024

Distant Teladoc Buyer Service Representatives at NexRep

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Grow to be a Buyer Service Consultant, do business from home, and set your personal schedule!

Pc-based, nonemergency healthcare providers – often known as telemedicine – is a quickly rising business with just about limitless alternative. On this customer support function, you’ll achieve priceless expertise offering providers for our consumer, Teladoc, a number one telemedicine supplier.
In case you’re detail-oriented, discreet, skilled, and capable of overcome obstacles whereas sustaining a optimistic perspective, this customer support alternative could also be simply what you’re searching for.

 

Important Features

  • Reply incoming calls
  • Help with and confirm affected person registration
  • Join sufferers with medical doctors
  • Set appointments
  • Assist handle billing
  • Troubleshoot primary technical points
  • Keep documentation

 

Who Greatest Suits This Position

You’ll do nice on this function when you have a ardour for buyer care, a optimistic perspective, and wonderful communication abilities. A medical background is a particular plus. It’s additionally important to have:

  • Robust consideration to element
  • The power to take care of a centered, skilled setting
  • Empathy, endurance, and integrity
  • Self-sufficiency and robust group abilities
  • Robust multitasking abilities, together with the flexibility to make the most of a wide range of sources and pc functions concurrently
  • The power to take care of confidentiality and safe delicate info

Your House Workplace Surroundings

As a result of NexRep Market contractors carry out providers remotely and independently, you’ll want a quiet, devoted, paperless and mobile phone free workspace, together with:

  • Entry to high-speed, hardwired web (no Wi-Fi or Satellite tv for pc, please)
  • A PC with Home windows 10 or 11 (Macs and Chromebooks will not be supported presently)
  • At the least 8GB of useable RAM
  • At the least 200MB of free onerous drive house
  • An Intel Core or Intel Pentium 4 Processor
  • Up-to-date antivirus software program
  • Twin displays, every able to displaying a minimum of 1024 x 768 pixels
  • A USB noise-cancelling headset

 

The place NexRep Contracts

NexRep contracts with folks in 31 states. The one states we don’t at present contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We don’t at present contract with anybody exterior of the US.

 

Versatile Hours of Operation

As a Teladoc Buyer Service Consultant, you’ll take pleasure in versatile scheduling, the place you employ a self-scheduling platform to pick once you work and once you don’t.
Hours of operation are 24/7, supplying you with full flexibility to work when it’s finest for you. In a single day hours are restricted, nonetheless, making this an particularly nice alternative for somebody looking for morning, afternoon, or night hours.

Pay and Perks

This customer support alternative pays unbiased contractors $12.50 per hour.
After passing certification and servicing a minimum of 10 hours per week for every of the 4 weeks following certification, you’ll even be eligible for a $250 certification incentive.
Plus, your distant, unbiased contractor standing permits you to work within the consolation of your personal residence – or anyplace within the US you possibly can meet the workplace necessities.
You’ll take pleasure in important financial savings in bills associated to transportation, clothes, childcare or eldercare, and meals. You may additionally qualify for residence workplace tax deductions, however you need to seek the advice of with an accountant to find out eligibility. As well as, you’ll obtain:
  • One-on-one mentorship
  • Free certification and ongoing growth alternatives
  • The liberty and suppleness to decide on your personal schedule, inside the consumer’s hours of operation
  • The prospect to realize higher work-life stability

You’ll additionally be capable of benefit from NexRep Perks, a program that acknowledges the service supplied by unbiased contractors to NexRep’s purchasers and their clients by way of the NexRep Market platform. With the NexRep Perks program, you’ll have the chance to earn Perks factors. As these factors add up, you’ll unlock entry to Perks – unique reductions and financial savings on a wide range of widespread bills resembling well being and dental coverages, banking providers, authorized and technical assist, and extra!

 

Please observe that NexRep is connecting unbiased contractors to unique reductions and financial savings alternatives and isn’t offering worker advantages nor establishing an worker profit program. Every unbiased contractor makes their very own determination whether or not to interact with a Perks Associate. NexRep receives no compensation in any kind from the Perks Program.

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