![Distant Technical Buyer Help – French + English + [Other Language]](https://i2.wp.com/we-work-remotely.imgix.net/logos/0076/2191/logo.gif?ixlib=rails-4.0.0&fit=fill&w=200&h=200&bg=FFFFFF&pad=5&w=200&resize=200,200&ssl=1 "Distant Technical Buyer Help – French + English + [Other Language]"){kind=logo}
Time zones: GMT (UTC +0), CET (UTC +1), CVT (UTC -1)
The Function
We’re searching for a Technical Buyer Help Specialist to affix our group! On this position, you’ll be the primary level of contact for our prospects, serving to them through chat and e mail (no telephone calls). You’ll help with inquiries, troubleshoot points, and guarantee a easy buyer expertise.
This place is absolutely distant. Nevertheless, when you’re based mostly close to Nantes, you’re welcome to work from our workplace often.
What We’re Wanting For
- Fluency in English is necessary: English is our major working language, so sturdy written and verbal communication expertise are important.
- French and a 3rd language required: Fluency in french and in one other language (German, Dutch, and so forth.) is required,
- Technical data: You don’t must be a developer, however a strong understanding of tech ideas (e.g., HTML/CSS) is required. This isn’t a “study on the job” position—come ready!
- Staff spirit: Empathy, kindness, understanding, energetic listening, and a collaborative mindset are important. You’ll match proper in when you worth teamwork and fostering a optimistic work setting.
- Expertise: Familiarity with buyer help software program is a plus, however not necessary.
What Makes Crisp Particular?
- Everybody does help: even our builders contribute to buyer help, maintaining everybody related to our customers’ wants.
- No conferences: Say goodbye to pointless conferences and give attention to significant work.
- No private KPIs: We belief you to do nice work with out micromanagement or efficiency stress.
Contract Particulars
- In France: If you happen to’re based mostly in France, you’ll be employed below a customary employment contract (CDI).
- Exterior France: If you happen to dwell outdoors of France, the place might be below a full time freelance service contract. You’ll must have an unbiased contractor standing in your nation and have the ability to difficulty invoices.
Who Can Apply?
- Have to be situated throughout the EU timezone.
- Quick availability is a plus.
Compensation & Perks
- The compensation vary for this position is round 30k€/35K€ gross per 12 months , relying on the profile
- Be a part of a various and inclusive remote-first group that values work-life steadiness and adaptability.