Job Description:
Are you a tech-savvy particular person seeking to begin a profession in technical help with out the necessity for a level or prior expertise? NoGigiddy is searching for enthusiastic and devoted people to affix our group as Technical Assist Specialists. On this entry-level position, you can be the primary level of contact for our customers, offering professional technical help and guaranteeing a seamless expertise for all.
Obligations:
• Reply to technical inquiries through chat, electronic mail, and telephone in a well timed {and professional} method
• Diagnose and troubleshoot software program and {hardware} points
• Present step-by-step steering to customers to resolve technical issues
• Help customers with navigating our platform and using its options successfully
• Keep a excessive degree of buyer satisfaction by means of glorious communication and problem-solving abilities
• Collaborate with group members to repeatedly enhance help processes and consumer expertise
• Doc and escalate complicated technical points to the suitable departments when vital
• Take part in coaching classes to remain up to date on product data and technical help finest practices
Necessities:
• No diploma required
• No prior expertise wanted; we’ll present complete coaching
• Sturdy technical aptitude and problem-solving skills
• Wonderful written and verbal communication abilities
• Means to work independently and as a part of a group
• Dependable web connection and a quiet workspace
• Constructive angle and a willingness to study
Advantages:
• Aggressive hourly pay ($15-$18/hr)
• Versatile work-from-home schedule
• Complete coaching program
• Alternatives for progress and development throughout the firm
• Supportive group setting
• Entry to unique gig alternatives
Methods to Apply:
Equal Alternative Employer:
NoGigiddy is an equal alternative employer. We rejoice range and are dedicated to creating an inclusive setting for all staff.
Be part of NoGigiddy right now and take step one in direction of a rewarding profession in technical help!