Wednesday, January 1, 2025

Distant Technical Assist Specialist (Distant) – Entry Degree, No Diploma Required, 15

Job Description:

Are you a tech-savvy particular person trying to begin a profession in technical assist with out the necessity for a level or prior expertise? NoGigiddy is in search of enthusiastic and devoted people to affix our crew as Technical Assist Specialists. On this entry-level function, you can be the primary level of contact for our customers, offering knowledgeable technical help and making certain a seamless expertise for all.

Obligations:

 • Reply to technical inquiries by way of chat, electronic mail, and telephone in a well timed {and professional} method

 • Diagnose and troubleshoot software program and {hardware} points

 • Present step-by-step steering to customers to resolve technical issues

 • Help customers with navigating our platform and using its options successfully

 • Preserve a excessive degree of buyer satisfaction by way of wonderful communication and problem-solving abilities

 • Collaborate with crew members to repeatedly enhance assist processes and person expertise

 • Doc and escalate complicated technical points to the suitable departments when essential

 • Take part in coaching classes to remain up to date on product information and technical assist finest practices

Necessities:

 • No diploma required

 • No prior expertise wanted; we are going to present complete coaching

 • Sturdy technical aptitude and problem-solving skills

 • Wonderful written and verbal communication abilities

 • Skill to work independently and as a part of a crew

 • Dependable web connection and a quiet workspace

 • Optimistic angle and a willingness to study

Advantages:

 • Aggressive hourly pay ($15-$18/hr)

 • Versatile work-from-home schedule

 • Complete coaching program

 • Alternatives for development and development inside the firm

 • Supportive crew surroundings

 • Entry to unique gig alternatives

Apply:

Prepared to affix the NoGigiddy crew and begin your profession in technical assist? Apply now by sending your resume and a quick cowl letter explaining why you are the proper match for this function to [[email protected]].

Equal Alternative Employer:

NoGigiddy is an equal alternative employer. We have a good time range and are dedicated to creating an inclusive surroundings for all staff.

Be a part of NoGigiddy at the moment and take step one in the direction of a rewarding profession in technical assist!

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