Omni helps many purchasers. Impartial contractors who’re among the many certified candidates will present customer support (taking inbound telephone calls, answering chat messages, & responding to emails) for Fortune 500 firms.
You’ll work together with prospects primarily by means of inbound telephone calls and probably chat/electronic mail, serving to them with all their wants.
Schedule:
🤙 Versatile work schedule choices out there
⏰ Majority of labor hours are throughout weekdays and daytime
🗓️ Alternative to create a piece schedule that works finest for you
Earnings & Income:
💵 Contract earnings differ by shopper, with aggressive charges of $17 per hour
📞 Pay is set by your telephone name standing when aiding prospects
🤑 Further incentives out there primarily based on shopper and efficiency metrics.
Required Expertise for Profitable Contractors:
💬 Distinctive written and verbal communication expertise
✅ Confirmed observe file in customer support and delivering excellent buyer care
🧐 Eager consideration to element with robust problem-solving expertise
🤗 Pleasant, empathetic tone, {and professional} demeanor
🙌 Self-motivated, proactive, and resourceful mindset
👩💻 Proficient in utilizing expertise, together with pc functions and software program.
Necessary Info
Expertise & Tools Necessities:
🚪 Quiet and safe work atmosphere throughout working hours
💻 Private pc with a minimal of 8GB RAM (tablets and Chromebooks are usually not permitted)
🎧 Wired USB headset with microphone for clear communication
💨 Excessive-speed wired web with a minimal of 10 Mbps obtain velocity for seamless connectivity. Please notice: You can’t use Cellular house web (T-Cellular/Verizon, and so on) or Satellite tv for pc web service.
🪟Working system of Home windows 10 or Home windows 11 (some purchasers could settle for AppleOS)
👾 Legitimate and up-to-date antivirus software program put in
🤳Sensible telephone, Android pill or iPad is required for program work, together with an authentication app.
💻 Home windows 10 or Home windows 11 working system should be used (some purchasers will settle for an AppleOS)
Work Surroundings Necessities:
🤫 Quiet, uninterrupted house
⌨️ Organized desk space
We’re at present unable to work with contractors residing in Alaska, California, Connecticut, Delaware, Illinois, Michigan, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC. Contractors should additionally efficiently go a prison background verify.
We are in a position to work with contractors residing in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming and Puerto Rico.
Contractual Relationship: The connection between you and Omni Interactions is a contractual relationship. You’ll stay an unbiased contractor all through your program task. Omni Interactions won’t be answerable for withholding taxes in your earnings whereas contracted with Omni Interactions. Whenever you obtain your contract, you’ll be requested to comply with don’t have any declare in opposition to Omni Interactions hereunder or in any other case for trip pay, sick depart, retirement advantages, Social Safety, employee’s compensation, well being or incapacity advantages, extra time, unemployment insurance coverage advantages or worker advantages of any type.