About MagicBrief
Function Overview
Key Tasks
- Conduct participating and informative product demos for potential clients, primarily companies and shopper manufacturers.
- Help clients in establishing their accounts and workspaces, making certain they’ve all the things they should succeed.
- Present distinctive customer support, addressing any questions or points that come up throughout the onboarding course of.
- Collaborate with the product, advertising and buyer assist group to make sure a clean transition from prospect to lively person.
- Keep a deep understanding of efficiency advertising to successfully talk the advantages and options of MagicBrief.
- Cowl assist within the US west or east time zones, making certain our clients obtain well timed help.
{Qualifications}
Expertise: 2+ years in a customer-facing function, ideally in a startup or small company surroundings.
Information: Foundational information of efficiency advertising, together with paid social (Meta, TikTok, YouTube) and advert methods.
Abilities: Robust talking, presentation, and relationship-building skills.
Location: Distant with the power to cowl US time zones.
Attributes: Resourceful, self-starter, endlessly curious, and excited to be taught and develop in a brand new business.
Why Be part of MagicBrief?
Progress: Be part of a fast-growing startup the place you possibly can have a large influence by means of each success and failure.
Studying: Steady alternatives for studying and growth in a supportive surroundings.
Innovation: Be a part of an organization that’s reworking the inventive workflow of selling groups and championing the perfect inventive work in alignment with promoting efficiency targets.