GENERAL INFORMATION
Division – Membership
Reporting to Membership Director
Begin Date – Fast
Wage – US$46,000 – $52,000 USD/annual
Teaching.com
Teaching.com is on a journey to harness the facility of teaching and activate human potential worldwide. Our mission is to raise the standard {of professional} teaching by offering a complete platform that empowers coaches with best-in-class content material and permits the supply of teaching providers seamlessly and at scale.
ROLE PURPOSE
We’re searching for an enthusiastic and skilled Membership Supervisor to steer the event and supply of the Teaching.com Membership. On this pivotal function, you’ll guarantee our membership program constantly exceeds expectations by delivering distinctive academic providers; enhancing member engagement and driving sustainable development. In case you are proactive, assured, and detail-oriented, and have a ardour for supporting skilled improvement whereas fostering a way of neighborhood amongst our teaching members, we’d love to listen to from you.
RESPONSIBILITIES
The Membership primarily focuses on delivering on-line training and coaching to members by means of weekly webinars and neighborhood occasions. The Membership Supervisor shall be chargeable for the profitable supply of those occasions, in addition to the general administration of the Teaching.com Membership. This contains planning, executing, and evaluating membership initiatives to make sure a high-quality expertise. The function additionally entails streamlining undertaking execution, enhancing providers, and fostering strategic development by means of collaboration with cross-functional groups.
Key Tasks Embody:
Membership Challenge Administration:
- Plan and handle membership-related tasks from conception to completion.
- Develop and preserve undertaking timelines, making certain deliverables are met inside scope and funds.
- Coordinate with inside groups and exterior stakeholders to streamline undertaking execution.
- Monitor and report on undertaking progress, addressing dangers and obstacles proactively.
- Schedule conferences, put together agendas, take notes, and share follow-up motion steps with concerned stakeholders.
- Create and implement new processes and workflows for the Membership as required.
Membership Supply:
- Oversee the onboarding course of for brand new members, making certain a clean and welcoming expertise.
- Handle the creation and supply of membership assets, instruments, and supplies.
- Guarantee well timed communication and updates to members relating to occasions, advantages, and initiatives.
- Collaborate with the advertising and marketing crew to drive membership acquisition and retention methods.
- Help reside membership periods on Zoom, together with session help, internet hosting, logistical coordination, scheduling, and content material preparation.
- Handle HubSpot emails for the Membership Group, together with writing copy, approving designs, creating and scheduling e-mail campaigns, monitoring efficiency metrics, and optimizing communications.
- Arrange and ship on-line occasions, workshops, and networking alternatives tailor-made to member wants, together with the annual Teaching.com Summit.
Group Management:
- Lead and handle Membership Coordinators to successfully execute membership initiatives, together with:
- Volunteer Coordination
- Speaker Administration
- Buyer Help
KEY COMPETENCIES
- Challenge Administration Expertise: A minimum of 3 years of expertise in digital undertaking/program administration in a distant surroundings. Expertise in digital occasions is fascinating however not required.
- Sturdy Communication: Glorious interpersonal, written, and verbal communication abilities in English, with the power to work with numerous prospects and stakeholders globally.
- Organizational Expertise & Analytical Considering: Information-driven and meticulous in your group and strategy to tasks. You thrive on construction and effectivity.
- Outcomes Pushed: A dynamic self-starter who can work independently, utilizing initiative to realize targets and discover artistic options.
- Collaboration & Management: Expertise working with cross-functional groups and motivating others to realize targets.
- Adaptability: Thrives in a fast-paced, high-intensity work surroundings, and proactively manages challenges in distant collaboration.
- Assured in Public Talking: Snug and composed chatting with massive audiences in reside on-line periods, conferences, and occasions.
- Technical Proficiency: Proficiency in Zoom, Google Workspace, and undertaking administration instruments similar to Asana.
BENEFITS
- Versatile Work Atmosphere: Distant work with versatile hours (at the least half of your working hours should overlap with Japanese Time/New York time).
- Skilled Development: Entry to steady studying alternatives and assets.
- Collaborative Tradition: Be a part of a supportive, modern crew.
- Trade Impression: Contribute to a platform that empowers coaches and promotes skilled improvement.
- Aggressive Compensation: A aggressive wage and advantages package deal tailor-made to your experience.
- Limitless Paid Time Off: Take pleasure in limitless* PTO to calm down and recharge (*on the discretion of your Supervisor).
In your software, you’ll:
- Present fundamental info.
- Add your resume/CV.
- Add a canopy letter (2–3 paragraphs) describing why you wish to work with us and what particularly qualifies you for this place.
- Submit a brief video (3–5 minutes) answering the next questions:
- Why are you enthusiastic about this function?
- What’s one factor you are able to do higher than 10,000 different folks?
- What abilities do you deliver that might assist you to succeed on this function?
In case your software is shortlisted, you’ll be invited to take part in an interview carried out by way of Zoom. Good luck!