Job Description
Be part of the dynamic subject of buyer assist with an thrilling alternative provided by Kreativstorm, a dynamic and revolutionary management-consulting agency primarily based in Berlin, Germany. Work remotely with our multinational crew and supply top-tier assist to our purchasers!Should you’re captivated with customer support and have robust communication abilities, this full-time place is ideal for you. Underneath the steering of skilled professionals, you’ll work on various buyer assist initiatives, exploring ideas like consumer interplay, situation decision, service enchancment, and buyer satisfaction. Achieve hands-on expertise in delivering distinctive customer support, all from the consolation of your own home.Job Overview and Particulars:
- Location: Totally Distant
- Place: Full-Time
RequirementsIdeal Candidates:
- Professionals with a level in Enterprise, Communications, or a associated subject.
- Junior buyer assist specialists with a powerful curiosity in consumer relations and repair excellence.
- Efficient communicators adept at understanding and resolving buyer points.
- Staff gamers who thrive in collaborative environments.
- Element-oriented people excelling in fast-paced, service-driven settings.
- Enthusiastic learners dedicated to advancing their buyer assist abilities.
- Proficiency in buyer assist instruments and software program is very valued.
- Familiarity with greatest practices in customer support advantageous.
- Some preliminary trade expertise in buyer assist is most well-liked.
Your Function:
- Present distinctive buyer assist to purchasers by means of varied channels.
- Collaborate with the shopper assist crew to resolve points and enhance service.
- Help in figuring out and implementing service enchancment initiatives.
- Deliver revolutionary options to buyer assist challenges.
- Foster a collaborative crew setting centered on excellence in customer support.
- Assist in documenting and presenting buyer assist methods and outcomes.
BenefitsWhy Be part of Us? Kreativstorm is a dynamic and revolutionary management-consulting agency headquartered in Berlin, Germany. Our crew of skilled consultants brings a various vary of skills and backgrounds, permitting us to supply tailor-made options to companies of all sizes and industries. As a part of the Sure Community Group, LLC, a good US holding firm, we have now entry to in depth sources and experience. Be part of us and begin your journey as a Junior Buyer Assist Specialist as we speak!