- Work as a workforce
- Push boundaries
- Act with humility
- Take possession
- Have coronary heart
Because the Digital Providers Chief, you’ll play a important position in rising our ~$3.5M/12 months digital service to a goal of $10M/12 months over the following three years. You’ll oversee and develop our digital apply workforce, making certain operational excellence throughout digital advertising campaigns, web site design and improvement, and electronic mail. Reporting to the Founder & SVP of SketchDeck, you’ll lead a workforce comprising a Director of Digital Providers, two Challenge Managers, a Lead Developer, a Design Director (30%), and freelance Designers & Builders.
Success on this position will come from:
Set the imaginative and prescient & handle the general digital apply [30%]
- Oversee workforce P&L and often report efficiency to management
- Develop scalable methods aligned with our working values to realize 10x development over 5 years
- Direct the general technique for digital companies, together with challenge focus, platforms, and staffing.
- Handle income pipeline, addressing capability gaps and overflow.
- Align workforce hires with development and profitability objectives.
- Handle associate companies and freelancers for specialised expertise.
- Lead teaching and efficiency administration to reinforce workforce capabilities.
- Guarantee shopper ROI and satisfaction to drive referrals and repeat enterprise.
- Guarantee collaboration throughout SketchDeck groups & features, together with inventive impression & challenge success groups
- Share thought management with our workforce and shoppers
Main shopper communication, technique and a few challenge administration on our largest digital initiatives, making certain high quality, timing, shopper satisfaction & profitability [30%]
- Perceive shopper objectives and construct options that exceed expectations.
- Create methods to extend the ROI of digital property (e.g., search engine marketing efficiency, conversion).
- Guarantee high-quality, usable challenge deliveries that exceed trade requirements.
- Preserve senior-level shopper relationships via course of, conserving confidence & satisfaction
- Handle scope and billing, negotiating modifications of scope if wanted
- Work with shoppers, workforce members, and Director of Digital Providers to establish & resolve challenges
- Oversee our personal (SketchDeck’s) digital presence (web site & emails)
Driving new alternatives and partnering with our enterprise improvement workforce to develop workforce’s work aligned to our general mission & capabilities [40%]
- Be part of enterprise improvement calls with developed alternatives to safe shopper confidence
- Develop options, pricing & timelines to shopper’s digital issues
- Construct & lead pitches, inspiring shoppers to associate with us
- Create successful RFI and RFP responses
- Develop proposal supplies inclusive of case research, preliminary POVs on potential shoppers’ companies, and strategic displays.
- Enter and affect how one can finest market and promote SketchDeck Digital merchandise
Necessities
- Sturdy tradition & values
- 10+ years of digital company expertise with 5+ years in management (managing workforce)
- Confirmed document of main & scaling a digital service line to $5m+
- Experience in strategic digital advertising, social media, and promoting.
- Technical data & understanding of delivering trendy, performant web sites & emails
- Confirmed enterprise improvement & shopper communication / relationship expertise
- Vast trade data (e.g. perceive in style frameworks, web site tendencies, and many others)
- An understanding of user-experience, digital design, and front-end improvement.
- Information and expertise of WordPress and Webflow (the present platform for web site improvement) is a giant plus, with the flexibility to advocate and adapt to different CMS and platform wants based mostly on shopper necessities.
- Sturdy understanding of web site KPIs
- Skill to multi-task and prioritize in a fast-paced and dynamic work setting
- Sturdy inventive and design sense – you realize what good design appears to be like like!
Advantages
We pleasure ourselves on being an incredible place to work. By becoming a member of the workforce, you’re going to get:
- Wage vary: $150k – $180k base + $10k – $30k on-target annual fee (paid month-to-month)
- Medical health insurance (medical, dental, and imaginative and prescient)
- 401(okay) with firm match
- Totally distant working (that began pre-covid and can proceed after!)
- Paid time without work that grows with tenure
- Annual firm retreat
- Pc {hardware} of your alternative (as much as $2000)
- $500 in the direction of your workplace setup bills
- To work with a proficient workforce of creatives, enterprise individuals, and engineers!