This can be a non permanent full-time Group Engagement Specialist place with the potential to turn into everlasting. We anticipate a necessity for this position for at the least one yr.
You may be the voice and face of Order Desk throughout social media, instantly partaking with our companions and the broader ecommerce group. On this position, you’ll be lively throughout a number of platforms, crafting content material that resonates with a various viewers—our clients, companions, companies, business professionals, and people simply beginning in ecommerce.
A major a part of your day will probably be spent partaking with the ecommerce group on social media and boards, constructing relationships with companions, and advocating for Order Desk in these areas. You’ll average our on-line teams, making certain that discussions stay respectful, productive, and aligned with our values.
Your creativity will come into play as you create and share video content material for platforms like TikTok, Instagram Reels, LinkedIn, YouTube Shorts, Threads, and X, specializing in educating audiences about ecommerce automation and connecting them with Order Desk’s mission.
Along with your exterior community-building efforts, you will function a bridge between our clients and inner groups. By gathering priceless suggestions from the group, you’ll make sure that insights are relayed to the suitable groups—whether or not it’s assist, engineering, or development—serving to us enhance the client expertise and our providers.
You’ll collaborate with varied groups throughout the corporate to repurpose your social media content material and findings into different sources like weblog posts, technical guides, webinars, and extra. Alongside the way in which, you’ll analyze group engagement knowledge, figuring out traits, points, and alternatives to reinforce each Order Desk’s enterprise operations and the broader ecommerce expertise.
About You
- You’re a pure connector who thrives on constructing relationships and interacting with individuals.
- Your tone of voice is heat, pleasant, and inspiring—each in writing and talking.
- Creativity comes naturally to you. You’re at all times arising with new concepts and discovering methods to convey them to life—even when the primary technique doesn’t work.
- You’re detail-oriented, and also you make sure that to double-check your work earlier than hitting publish.
- Social media energizes you. You’re keen on following traits, studying the nuances and variations of every platform, and connecting with individuals on-line.
- You might be tech-savvy and in a position to decide up new software program and {hardware} with ease.
- You could have a pure capacity to know and handle buyer and group wants with care and empathy.
- You might be pushed to beat challenges and aren’t afraid to ask for assist.
- You might be self-motivated and may at all times discover one thing to fill your time.
- The concept of working with a various, world workforce excites you—you’re keen on collaborating with individuals from all walks of life.
- You’re snug working throughout US enterprise hours (Jap Time).
Necessities
- A minimum of 2+ years of digital group engagement
- A confirmed portfolio that shows an innate capacity to create partaking, high-quality content material for social media
- Wonderful written and verbal communication abilities in English, with the power to attach authentically with all kinds of individuals
- Proficiency in instruments that enable primary cell video enhancing, like CapCut, TikTok, iMovie, or different related respected purposes
- Robust multitasking and challenge administration abilities to deal with a number of platforms and initiatives
Most well-liked Abilities
- Expertise working within the ecommerce business
- PR and Advertising expertise
- Proficient in analyzing social media knowledge and leveraging insights to drive strategic decision-making and actionable outcomes
Advantages
The wage for this position is $55,000 USD/yr.
We meet up every year for an organization retreat. Thus far we’ve been to the U.S., Mexico, and Vietnam!
We worth authenticity and encourage you to let your true voice come via. As a substitute of a canopy letter, we have offered particular questions so that you can reply actually. This lets you showcase your abilities and expertise in your individual phrases, with out counting on instruments like AI to talk for you. We consider within the energy of human creativity and individuality. Tell us what units you aside and why you are the perfect candidate for our workforce!
Please be aware: Candidates who’re detected utilizing AI instruments will probably be disqualified.
There are a number of steps to our software course of:
- Software Questions
- Observe-Up Questions
- Abilities Take a look at
- Video Response
- Interview(s)
In case you are moved to the following spherical, we are going to contact you to let you already know subsequent steps.
This course of often takes a number of weeks from begin to end, so our tiny hiring workforce appreciates your endurance whereas we overview every software. By the top of this course of, we are going to observe up with everybody who utilized.
*For those who haven’t heard from us inside two weeks, please get in contact with us!