ABOUT US
We offer magical in-home cooks who put together weekly meal prep for busy households within the US. Mother and father use Dinner Elf to spend extra high quality time with their children as a substitute of cooking dinner and cleansing up.
ROLE: CUSTOMER SERVICE
– Reply to buyer and chef texts/emails (by way of HelpScout)
– Proactively overview appointment exercise for motion gadgets
– Modify appointment dates, funds, and so forth
– Carry out non-time-sensitive administrative duties
– Attend weekly video calls together with your supervisor
– Return a buyer’s telephone name (rare)
ROLE: CHEF HIRING
– Evaluate chef candidate resumes
– Interact in textual content conversations to assemble extra data
– Conduct on-line interviews and trial appointments
– Use logic to pick out or reject candidates
– Information candidates by means of the onboarding course of
– Monitor the progress of recent cooks
HOURS
You may work 9am-5pm MST Monday to Friday with an unpaid hour for lunch.
REQUIREMENTS AND SKILLS
– 5+ years of expertise in distant customer support
– Fast and good learner
– Glorious written English
– Good spoken English
– Sturdy, empathetic customer support abilities with an enormous coronary heart
– Sturdy consideration to element and possession of your work
– Collaborative (you wish to take part within the progress of the corporate)
– Tech savvy and a fast learner with new software program
– Assume independently and make government judgments
– Most well-liked: You cook dinner at residence
– Most well-liked: Expertise with interviews/hiring
APPLY
While you apply, please reply the next questions. Use the phrase “Moussaka” in considered one of your solutions to present your consideration to element.
– What’s your timezone relative to MST (Mountain Normal Time)?
– How would the required hours for this position match into your schedule?
– How proficient is your spoken English?
– What customer support software program have you ever used, and what did you want/dislike about it?
– Do you utilize AI in your work or private life, and if that’s the case, how?
– What’s your cooking expertise within the residence?