Distant Entry-Degree Account Supervisor at NoGigiddy

NoGigiddy is searching for a proactive and customer-focused Entry-Degree Account Supervisor to hitch our distant group. On this position, you’ll construct and preserve relationships with our purchasers, making certain their wants are met and offering distinctive service. This place is ideal for somebody keen to begin their profession in account administration and customer support. No school diploma is required, however sturdy communication abilities and a ardour for serving to purchasers are important.

Key Obligations:

• Consumer Relationship Administration: Construct and preserve sturdy relationships with purchasers, understanding their wants and making certain their satisfaction.
• Communication: Act as the primary level of contact for purchasers, addressing their inquiries, considerations, and requests promptly and successfully.
• Account Coordination: Help in coordinating consumer accounts, together with establishing new accounts, managing renewals, and making certain all consumer info is updated.
• Drawback Fixing: Determine and resolve consumer points proactively, making certain a constructive consumer expertise.
• Reporting: Put together and ship common studies on account efficiency, consumer suggestions, and repair enhancements.
• Collaboration: Work intently with inside groups, together with gross sales, advertising and marketing, and buyer assist, to make sure consumer wants are met.
• Consumer Onboarding: Help in onboarding new purchasers, offering them with the required assets and knowledge to get began.
• Suggestions Assortment: Collect and relay consumer suggestions to enhance our companies and consumer expertise.

Abilities and {Qualifications}:

• Communication Abilities: Distinctive verbal and written communication abilities.
• Buyer Service Abilities: Robust capacity to know and meet consumer wants.
• Organizational Abilities: Capacity to handle a number of duties and prioritize successfully.
• Interpersonal Abilities: Robust capacity to construct and preserve relationships with purchasers and group members.
• Drawback-Fixing: Capacity to deal with and resolve consumer points successfully.
• Time Administration: Robust capacity to handle time and meet deadlines.
• Technical Abilities: Primary proficiency with Microsoft Workplace Suite (Phrase, Excel, Outlook) and CRM software program.

Most popular Expertise:

• Expertise in customer support, gross sales, or a associated subject is a plus however not required.
• Familiarity with CRM software program and account administration instruments is a plus.
• Earlier expertise with gig financial system platforms or staffing apps is a plus.

Schooling:

• Highschool diploma or equal.
• Related certifications or coursework in customer support, gross sales, or account administration are helpful however not required.

Working Circumstances:

• Distant Work: The position is distant, permitting for flexibility in work location.
• Collaboration: Common digital conferences and communications with the gross sales and assist groups.
• Instruments: Use of assorted communication and collaboration instruments, equivalent to electronic mail, video conferencing, and CRM software program.

Wage Vary:

• $20 to $27 per hour, relying on expertise and {qualifications}.