Distant Entry-Degree Account Supervisor at NoGigiddy

NoGigiddy is looking for a proactive and customer-focused Entry-Degree Account Supervisor to affix our distant workforce. On this position, you’ll construct and keep relationships with our purchasers, making certain their wants are met and offering distinctive service. This place is ideal for somebody keen to start out their profession in account administration and customer support. No school diploma is required, however robust communication abilities and a ardour for serving to purchasers are important.

Key Duties:

• Consumer Relationship Administration: Construct and keep robust relationships with purchasers, understanding their wants and making certain their satisfaction.
• Communication: Act as the primary level of contact for purchasers, addressing their inquiries, issues, and requests promptly and successfully.
• Account Coordination: Help in coordinating consumer accounts, together with establishing new accounts, managing renewals, and making certain all consumer data is updated.
• Downside Fixing: Determine and resolve consumer points proactively, making certain a constructive consumer expertise.
• Reporting: Put together and ship common experiences on account efficiency, consumer suggestions, and repair enhancements.
• Collaboration: Work intently with inside groups, together with gross sales, advertising, and buyer help, to make sure consumer wants are met.
• Consumer Onboarding: Help in onboarding new purchasers, offering them with the required sources and data to get began.
• Suggestions Assortment: Collect and relay consumer suggestions to enhance our providers and consumer expertise.

Abilities and {Qualifications}:

• Communication Abilities: Distinctive verbal and written communication abilities.
• Buyer Service Abilities: Robust capability to grasp and meet consumer wants.
• Organizational Abilities: Capability to handle a number of duties and prioritize successfully.
• Interpersonal Abilities: Robust capability to construct and keep relationships with purchasers and workforce members.
• Downside-Fixing: Capability to deal with and resolve consumer points successfully.
• Time Administration: Robust capability to handle time and meet deadlines.
• Technical Abilities: Fundamental proficiency with Microsoft Workplace Suite (Phrase, Excel, Outlook) and CRM software program.

Most popular Expertise:

• Expertise in customer support, gross sales, or a associated discipline is a plus however not required.
• Familiarity with CRM software program and account administration instruments is a plus.
• Earlier expertise with gig economic system platforms or staffing apps is a plus.

Training:

• Highschool diploma or equal.
• Related certifications or coursework in customer support, gross sales, or account administration are helpful however not required.

Working Situations:

• Distant Work: The position is distant, permitting for flexibility in work location.
• Collaboration: Common digital conferences and communications with the gross sales and help groups.
• Instruments: Use of varied communication and collaboration instruments, akin to e-mail, video conferencing, and CRM software program.

Wage Vary:

• $20 to $27 per hour, relying on expertise and {qualifications}.