We’re searching for a motivated and skilled Distant Buyer Help Specialist to affix our group. The first accountability of this position is to attach with leads and prospects over the telephone, guaranteeing their questions are answered, and guiding them via our processes. Your position can be essential in constructing sturdy relationships, changing leads, and guaranteeing buyer satisfaction.
Key Duties:
Make outbound calls to leads and current prospects to supply info, reply questions, and tackle considerations.
Observe up on leads generated by our advertising group to facilitate the gross sales course of.
Keep correct data of buyer interactions and follow-up actions in our CRM.
Help prospects with navigating our services and products, offering technical help as wanted.
Collaborate with different departments to make sure buyer points are resolved promptly and effectively.
Present suggestions to enhance customer support processes and total buyer expertise.
{Qualifications}:
Confirmed expertise in buyer help or a associated subject, ideally in a distant setting.
Glorious communication expertise, each verbal and written.
Robust interpersonal expertise with a customer-focused mindset.
Capacity to work independently and handle time successfully.
Familiarity with CRM instruments;
Robust problem-solving expertise and a focus to element.
Why Be part of Us?
Work from the consolation of your house with versatile hours.
Be a part of a dynamic and rising group.
Alternative for profession development and growth.
Aggressive wage and advantages.