Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
We’re searching for a extremely motivated Development Supervisor to hitch the Toggl Work group, our latest product geared toward revolutionising expense administration and reporting. That is your probability to form the way forward for a product designed to save lots of our customers time, cash, and sanity.
The perfect candidate could have expertise crafting and executing consumer acquisition methods in a SaaS surroundings, with a robust emphasis on buyer onboarding, consumer engagement, experimentation, data-driven decision-making, and course of creation. For those who’re somebody who thrives in constructing from scratch and may take possession of progress technique whereas navigating the challenges of a brand new product launch, this might be the right position for you.
The wage for this place is €60,000 yearly.
You may work from wherever in Europe.
In regards to the Workforce
We’re a world group of 130+ superior folks working from over 40 international locations across the globe. We rent globally, you’re employed regionally—within the coronary heart of London, a seashore outdoors of Río de Janeiro, or a quiet village close to Florence, the selection is yours. Each few months we journey to fulfill up someplace on the planet and spend some high quality time collectively. We place an enormous quantity of belief in our folks, and we measure the outcomes quite than the work itself. Our values gasoline our outcomes.
The Position
Toggl Work is our newest addition to the Toggl suite of merchandise, specializing in simple expense administration and reporting. As our Development Supervisor, you’ll play a important position in defining and executing the consumer acquisition technique from the bottom up.
Within the brief time period, you’ll concentrate on growing processes to transform curious guests from our touchdown web page into engaged customers, onboarding new prospects, studying from their suggestions, and supporting them at each stage of the method. You will establish potential prospects who would profit from switching to Toggl Work and create onboarding methods that guarantee a seamless consumer expertise.
When you’re settled in, you’ll broaden into driving long-term progress initiatives, optimizing consumer journeys, and constantly experimenting with new acquisition channels. You’ll additionally work intently with Product to co-own KPIs associated to consumer retention and engagement. You’ll outline and execute processes to establish, goal, and onboard potential prospects.
Your primary obligations will probably be:
- Creating and executing a complete progress technique that focuses on buyer success, consumer onboarding, and engagement.
- Figuring out and buying customers who will profit from Toggl Work’s distinctive worth proposition.
- Creating and implementing onboarding processes that guarantee excessive consumer engagement and retention.
- Establishing and monitoring key efficiency metrics to measure the success of your methods.
- Collaborating intently with product, advertising, and buyer assist groups to make sure a seamless consumer expertise, co-owning KPIs such because the efficiency of consumer cohorts.
About You
We’d love to listen to from you if:
- You’re a self-starter with the flexibility to take possession of advanced initiatives and drive them to completion.
- You’ve expertise in buyer success or consumer acquisition roles, notably in a SaaS surroundings.
- You’ve expertise within the folks operations software program business, which is a large plus.
- You’ve a confirmed observe file of making and implementing profitable progress methods that emphasize buyer onboarding and engagement.
- You’re data-driven and cozy creating and analysing metrics to tell decision-making.
- You thrive in an surroundings the place you’ll be able to construct processes from scratch and iterate on them rapidly.
- You’re excited concerning the problem of launching a brand new product and have a robust understanding of the SaaS panorama.
- You’re a generalist who can adapt to the evolving wants of an early-stage startup and do no matter it takes to achieve the objective.
Advantages
- Freedom to decide on when and the way a lot you’re employed – we solely measure outcomes
- 24 days of paid time without work a 12 months, plus your native holidays
- In-person meetups for team-building (bills coated)
- 4-6 weeks paid sabbatical (relying on the tenure)
- Laptop computer finances as much as €2,500 and it renews each 3 years
- €2,000 finances to arrange your own home workplace, and extra €300 yearly after 3 years of tenure
- €3000 per 12 months for co-working house membership and/or web service at dwelling
- €4,000 per 12 months contribution to make use of for coaching, workshops, and conferences
- €2,000 per 12 months contribution for any tools or companies to enhance and/or preserve your bodily and psychological well being
- Help for getting instruments you want for doing all your greatest work (even eyeglasses if you happen to want a brand new pair)