LawnStarter is the nation’s main on-demand platform for garden care and landscaping providers, and our imaginative and prescient is to be a one-stop store for all out of doors house providers. Over the previous 10 years, we have grown to 120 metro areas, raised $30 million in funding, and bought our greatest competitor, solidifying our management within the house.
We’re searching for a data-driven, strategic, and customer-focused Channel Supervisor to supervise key acquisition and development channels.
This position is essential for driving buyer acquisition, enhancing lead high quality, optimizing cost-per-lead, and enhancing our popularity throughout a number of platforms and types
What you may be answerable for
Channel Administration: You will handle lead acquisition efforts throughout numerous digital platforms, specializing in optimizing channel efficiency to drive development and improve model visibility. This contains dealing with partnership, affiliate, and native itemizing channels to make sure a complete method to buyer engagement.
Buyer Success Oversight: You will lead partnership buyer success groups to foster excessive ranges of shopper satisfaction and engagement, making certain well timed and efficient communication whereas constructing sturdy relationships with our clients.
Fame and Overview Administration: You will handle and monitor our rankings and evaluate platforms to strengthen model popularity, actively responding to buyer suggestions and selling constructive experiences.
Professional Acquisition Administration: Handle posting actions throughout numerous channels to assist professional acquisition, making certain an optimum posting frequency to take care of a gradual move of latest professional signups.
Course of Automation: You will make the most of instruments and applied sciences like Retool and Zapier to streamline operational workflows, growing effectivity by means of automation and decreasing handbook processes.
Referral Program Progress: You will develop and improve the referral program to extend buyer acquisition, leveraging strategic partnerships and modern incentives to drive participation and outcomes.
Cross-Practical Collaboration: You will work carefully with product, gross sales, engineering, and customer support groups to align channel methods with broader enterprise goals, making certain that our efforts assist total firm objectives.
Exploring New Channels: You will continuously consider and take a look at new acquisition channels, ideating and iterating methods to find alternatives that ship constructive ROI and contribute to enterprise development.
Necessities
What we’re searching for
Partnership and Channel Administration Experience: You are an knowledgeable in managing high-stakes partnerships and know easy methods to optimize for each lead high quality and buyer satisfaction. You’ve got a robust background in channel administration, ideally in a high-growth trade akin to house providers, ticketing, journey, or different market fashions. Your expertise permits you to determine and maximize alternatives inside complicated, multi-layered platforms.
Expertise with Multi-Channel Acquisition: This position is greater than managing a single channel – it requires overseeing a number of acquisition channels at scale, every with distinctive calls for and seasonality. You have efficiently managed paid, affiliate, and native listings channels to drive development, with expertise in balancing acquisition objectives throughout a wide range of digital advertising and marketing platforms.
Knowledge-Pushed Marketer: You might be each analytically minded and enterprise savvy, expert at decoding information to tell technique. Proficiency in information instruments like Excel and SQL is a should. You’ll be able to translate insights into actionable methods, sharing outcomes with stakeholders to information decision-making.
Course of Automation and Effectivity Mindset: You are resourceful, all the time searching for methods to extend effectivity by means of automation and AI. You’ve got expertise with instruments like Zapier to streamline workflows, enabling the group to scale acquisition efforts whereas decreasing handbook work.
Arms-On and Workforce-Oriented: As a key contributor, you may be straight concerned within the each day administration of channel operations. You’re employed properly inside a group, actively dealing with duties, and collaborating throughout departments to make sure easy execution and alignment with broader objectives.
Advantages
- Nice Tradition: One of many prime locations to work in Austin in 2018, 2019, and 2020, and within the US in 2021, we’re all in regards to the group. That is why we now have spent a large period of time discovering humble, passionate, and good of us that you’ll get to work with day by day.
- Work from the consolation of your individual house
- $55-$65k USD yearly, relying on expertise