Distant Buyer Success Supervisor at LeadSimple, Inc.

Are you certified for this position?

• Do you may have expertise performing because the named level of contact for enterprise prospects, specializing in retention and development methods all through the enterprise?
• Have you ever employed particular methods and procedures for conducting outreach and managing buyer considerations, delivering distinctive customer support characterised by group, strategic pondering, and urgency?
• Do you actively search shopper suggestions to extend person satisfaction and product stickiness, performing on the collected suggestions to boost buyer retention?
• Are you expert in using a extremely consultative model to find further unmet wants and new use circumstances, producing new work/gross sales with present shoppers and creating proposals to satisfy these wants?
• Have you ever advisable service and product enhancements to enhance gross sales potential and buyer satisfaction, documenting and conveying each request to the product or gross sales crew?

Are you as much as what we’re as much as?

• Do you embrace challenges as a pathway on your personal development?
• Have you ever embraced tough conversations with colleagues?
• Do you may have a observe file of offering suggestions to friends and leaders to achieve targets?
• Can you articulate what development appears to be like like for you?

A Day within the lifetime of…

• Buyer Engagement – Proactively and reactively assist prospects perceive the complete worth of LeadSimple by means of focused outreach, each one-to-one and one-to-many.
• Intensive Product Data – Possesses a deep understanding of LeadSimple’s options, each technically and in client-specific purposes, to make sure all buyer wants are totally met.
• Extremely Consultative – Successfully communicates product options to shoppers in a relatable and interesting method, identifies unmet wants, and generates new work, leading to elevated gross sales.
• Dedication to Buyer Satisfaction – Maintains skilled correspondence with shoppers in any respect ranges, fostering robust, loyal relationships and a willingness to take possession of outcomes.
• Autodidactic – Aggressively seeks out the data needed to realize mastery within the position.
• Communication – Clearly, concisely, and candidly articulates ideas with inside and exterior stakeholders, avoiding vagueness and ambiguity, whereas delivering well-structured written and verbal communication.

Perks:

• 8 Firm Holidays + Week off at Christmas
• 6 weeks Paid Time Off (5 weeks Trip, 1 week Sick)
• 1 Volunteer day with the group of your selection
• Birthday lunch on us 🎂
• Month-to-month Healthcare Allowance
• Month-to-month WFH Allowance
• Yearly Trip Allowance
• Enjoyable and outcome-driven work atmosphere with a wise, hard-working crew
• Location independence
• Mission-driven firm and values-based tradition

In abstract…

You are able to do it in an workplace

You are able to do it from residence
We actually don’t care

So long as it’s identified 👇
What issues is that this…
When the chips are down
And your again is towards the wall
Can we depend on you to make the precise name?

Judgment, instinct, or care by one other identify
We name it “Proudly owning The Final result” – as a result of it truly is the entire sport
Have the shoppers again, and they’ll deal with you an identical

‍If you are able to do that
Then we’re birds of the identical feather
So come be part of our crew and we’ll make music collectively.