Love working with LLMs like ChatGPT and Claude? We’re constructing an AI-powered help system to boost customer support and streamline operations. You’ll lead improvement – integrating APIs, fine-tuning prompts, and collaborating with different groups. For those who take pleasure in fixing real-world issues with persistence and influence, we need to hear from you.
We consider AI can deal with a big share of our technical help with out sacrificing accuracy. Your job is to combine AI into our human help system, guaranteeing it well distinguishes between circumstances AI can remedy and people needing human experience. You’ll refine the AI’s capabilities over time, increasing its position in help. It is a long-term, evolving challenge, not a one-off construct.
- 5+ years of software program improvement (we use PHP, Node, and Python).
- Expertise with APIs, distributed methods, and automatic testing.
- Familiarity with LLMs and immediate engineering.
- A results-driven, problem-solving mindset.
- Glorious English for written help interactions.
- Robust communication abilities for working intently with the help and documentation groups.
We’re a totally distant staff with minimal conferences – simply sufficient to remain aligned and targeted. Anticipate weekly planning calls, each day check-ins, and loads of deep work time.
- 100% distant place,
- Physique And Thoughts Motion (BAMM) program to help your bodily actions and different hobbies,
- A pc funds to make your office higher,
- A Kindle system with an entry to our firm Amazon account,
- We respect nationwide holidays in every nation and wish you to have a relaxation today,
- Being a part of a staff of good, self-driven people,
- Nice alternative to progress and advance,
- Collaborating with staff members throughout the globe.
Able to construct one thing significant? We’re excited to listen to from you and see what we are able to obtain collectively at OTGS!
Apply Now
Let’s begin your dream job