Location: 100% Distant
Compensation: We pay native charges which are at or above the market + Shares 0.001% – 0.05% + Beneficiant Advantages. We share this philosophy with GitLab.
About Secfix
Secfix automates safety compliance for SMBs in Europe. We assist SMBs automate ISO 27001, GDPR, TISAX, and SOC 2 quick and simple. Our platform integrates with an organization’s tech stack (like AWS, Azure AD, Jira, and so forth.), mechanically extracts the information wanted for compliance, and creates a guidelines to turn out to be and stay compliant.
About Our Staff
We’re a enjoyable, close-knit crew on a mission to automate safety and compliance for contemporary firms and turn out to be the European compliance automation chief. Our trajectory is fueled by high buyers, together with Octopus Ventures, Neosfer (Commerzbank), founders of Signavio and lots of extra angels.
We’re a crew of 16 (and rising!) with founders keen about Y Combinator product ideas and constructing an important distant tradition. We’re fixing an actual want with an enormous $97bn market and the longer term could be very brilliant.
Position obligations
- Hassle-shoot and resolve probably the most advanced technical points as the ultimate escalation level in our Help Staff
- Develop a deep understanding of our product capabilities, integrations, configurations messaging, accomplice ecosystem, and aggressive panorama.
- Talk straight with customers and pay attention rigorously to prospects and prospects to supply market suggestions to the product crew and assist prioritize performance wanted to drive gross sales alternatives
- Construct product examples, documentation, and different crucial sources for our prospects
- Lead initiatives to determine Help Engineering greatest practices and implement new instruments
- Domesticate an surroundings of teamwork, openness, creativity, and steady enchancment
About you
- You have got 2-5 years of customer-facing, technical expertise as a help engineer, product engineer, options engineer, or comparable – ideally inside a B2B SaaS surroundings.
- 1-3 years of backend expertise. Skilled expertise with Java Spring Boot, Typescript and PostgreSQL and a need to increase these abilities. Be accustomed to REST API improvement and repair integrations.
- You have got hands-on expertise with cloud platforms: AWS, Google Cloud, Microsoft Azure, Working Techniques (Home windows, MacOS, Linux) and cloud software structure.
- You’re accustomed to Zendesk or different ticketing software program.
- You’re an knowledgeable drawback solver – you may resolve advanced issues inside a fast-paced startup surroundings.
- You have got a peaceful and affected person demeanor, particularly when confronted with difficult buyer interactions.
- You’re hands-on with an possession mindset. You’ve owned end-to-end processes, from analysis proper via to updating data base documentation.
- Glorious written and verbal communication in English. Each – with prospects in a chat and when creating and sustaining lovely and clear data base articles.
- You’re exhausting working, and enthusiastic about getting your fingers soiled in a startup surroundings.
- You study quick – you’re not afraid to study and absolutely implement a brand new expertise
What We Provide
- Distant Work: 100% distant work with a digital workplace in Collect.
- Aggressive Wage: Trade-competitive native salaries.We pay native charges which are at or above the market. We share this philosophy with GitLab.
- Fairness: Beneficiant fairness bundle – we’re all homeowners of Secfix and beneficiaries of our collective success.
- Holidays: 26 days vacation + native public holidays.
- Well being Insurance coverage: Complete well being protection.
- Growth Funds: €1,000 annual private improvement funds.
- Workspace Funds: Distant workspace funds and entry to co-working areas.
- Annual Retreat: Annual retreat to construct connections and encourage concepts (this 12 months we’re headed to Milan!).
- Tech Gear: Newest tech gear (MacBook, screens, headphones).
- Firm Occasions: Firm-wide occasions to construct relationships and have some enjoyable!
- Mentorship: We’re backed by high VCs and accelerators and have direct entry to world-class mentors.
Interview Course of
- 20-30 min intro name with Expertise crew
- Take-home Process and technical presentation
- 2h ultimate “Digital on-site” the place you may meet the crew and co-founders on Collect
Please notice: We’re an equal-opportunity employer and remote-only firm. We work in sync utilizing Collect as our digital workplace. As a small fast-growing firm, we imagine within the want for an in-sync part of day by day communication and due to this fact can’t help 100% asynchronous work. Learn extra about our Distant Tradition right here.