Degree 1 at Photobooth Provide Co

January 13, 2025

46

USA BASED CANDIDATES ONLY – Learn under for a listing of eligible states

At Photobooth Provide Co., we name this function a “Buyer Advocate” as a result of your mission is to champion our prospects’ success. We consider that pleasant, empathetic, and educated assist could make somebody’s day, and we’re dedicated to creating each buyer interplay—whether or not through e-mail, telephone, or chat—a constructive and impactful expertise.

It is a technical assist function, not your customary customer support place. When you thrive on troubleshooting advanced software program points, fixing distinctive issues, and speaking technical options with readability, this might be the right match for you.

What You may Do:

Troubleshoot Advanced Points: Leverage your 2+ years of technical assist expertise to resolve software-related points, together with analyzing logs to uncover and tackle root causes.
Talk Clearly: Simplify advanced technical ideas for our prospects, guaranteeing they really feel supported and knowledgeable each step of the best way.
Examine and Resolve: Strategy intricate issues with curiosity, conducting thorough analysis to develop efficient options.
Educate and Empower: Collaborate with teammates to share insights and constantly increase each particular person and staff data.
Delight Prospects: Ship empathetic and personable assist, creating constructive buyer experiences that go above and past expectations.
Group Collaboration: Companion with colleagues to brainstorm inventive, out-of-the-box options for distinctive challenges.

We’re searching for candidates who’re capable of work one of many following time shifts:

Tuesday – Saturday, 11 AM – 8 PM Pacific Time

Monday – Friday, 8 AM – 5 PM Pacific Time

Sunday – Thursday, 10 AM – 7 PM Pacific Time

If you don’t affirm you can be found for a time shift, your utility will mechanically be disqualified.

Necessities

What We’re Trying For:

Technical Experience: Minimal of 2 years of technical assist expertise, demonstrating sturdy troubleshooting expertise.
Drawback-Fixing Mindset: Naturally curious and pushed to uncover the foundation reason for points, with a proactive strategy to decision.
Assured Communication: Expert at explaining technical data in easy, clear phrases. You are comfy asking questions, documenting findings, and sharing insights.
Empathy and Understanding: Distinctive interpersonal expertise, with the power to ship compassionate and considerate assist in each written and verbal communications.
Consideration to Element: Robust command of grammar (we’re followers of the Oxford comma) and precision in each troubleshooting and communication.
Group Participant: Thrives in a collaborative setting, supporting and studying from teammates to attain shared targets.

Most popular Abilities (Not Required):

Familiarity with images gear, photograph sales space software program, or associated industries.
Expertise with Zendesk.
A ardour for studying new applied sciences and adapting shortly to modifications.

Why Be part of Photobooth Provide Co.?

At Photobooth Provide Co., we assist entrepreneurs succeed by offering modern photograph sales space options and distinctive buyer assist. As a Tier 1 Technical Help Advocate, you will play a vital function in empowering our prospects to thrive of their companies. When you’re a proactive downside solver who’s obsessed with delivering excellent assist, we might love to listen to from you!

Prepared to use? Let’s make magic collectively—apply now and assist our photograph sales space house owners shine!