Solely begin studying you probably have expertise in gross sales! 🙂
Who’re we?
What can be your place within the firm?
Your Key Obligations?
Workforce Administration:
Lead a workforce of round 20 digital assistants within the Philippines. Your function might be to make sure they work properly collectively and carry out at their finest.
KPI Administration:
Regulate our key efficiency indicators to verify we’re at all times hitting our targets. You may additionally search for methods to make our system much more environment friendly and assist our workforce develop.
High quality Management & Recruitment:
Oversee the hiring course of for brand spanking new chat brokers, from coaching new candidates to creating positive we usher in prime expertise. You may additionally assist new hires get settled and begin sturdy.
Gross sales by means of Textual content:
Grow to be an professional in utilizing text-based communication to construct relationships with clients and drive gross sales. Train others grasp this ability as properly.
Course of Optimization:
Repeatedly enhance and streamline sales-related workflows to make sure environment friendly communication and maximize efficiency outcomes.
Implement methods and finest practices from administration to boost gross sales effectiveness, recurrently adjusting approaches based mostly on data-driven outcomes and workforce suggestions.
Necessities:
Motivation & Warrior Mindset
We’re not on the lookout for staff who merely work their 8 hours after which swap off. We wish people who find themselves prepared to come back again on-line and assist out with pressing issues when wanted. Merely put: we want pushed and hungry people, as we’re a small firm with large development potential and ambitions, and we can not afford common help.
Analytical Abilities:
Competence in monitoring and analyzing KPIs to establish traits, optimize processes, and handle bottlenecks.
Versatile Working Hours
Be open to adjusting your schedule to successfully handle and coach the workforce. Generally, this may embrace answering messages or leaping in outdoors of your traditional work time.
Gross sales & Operations Acumen
Present sturdy abilities in each gross sales and operational administration, with the power to create methods that obtain nice outcomes.
Workforce Chief Qualities
Administration Expertise
Communication Proficiency
Tech-Savviness:
Private Traits:
Why Be part of A&M?