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Turn into a Buyer Help Consultant, make money working from home, and set your individual schedule!
Are you obsessed with making a distinction in individuals’s lives?
As a Buyer Help Consultant offering providers on behalf of Automated Well being Methods, you’ll have the distinctive and rewarding alternative to offer important help to people enrolling in public profit applications. Your empathetic and affected person method will assist be sure that callers obtain the help they want, making a tangible impression on their well-being and peace of thoughts.
For those who’re on the lookout for a versatile make money working from home alternative the place your compassion, persistence, and multi-tasking expertise can shine, preserve studying!
This distant alternative pays unbiased contractors $13 per hour, and it’s an ideal match for somebody in search of roughly 10-15 hours per week to allow them to simply schedule round different commitments!
What You’ll Be Doing
- Answering inbound calls
- Interacting with all prospects in knowledgeable, empathetic, and compassionate method
- Offering data in accordance with established insurance policies, procedures, and privateness legal guidelines
- Aiding prospects with program enrollment
- Routing prospects to the suitable contacts by way of three-way calls to make sure a easy name switch
- Aiding prospects with their communication wants (i.e. relay providers for callers with speech or listening to impairments, translation providers for callers who don’t converse English, and many others.) to make sure they will entry the knowledge and sources they want
- Inserting outbound calls as wanted to share time-sensitive data with prospects
- Utilizing a number of pc methods to entry information and doc data
About You
To help Automated Well being Methods, you need to have at the very least one 12 months of customer support expertise. Information of public profit applications and prior expertise in a well being or human providers setting may be very useful, however not required. As well as, you will want:
- Wonderful written and verbal communication expertise
- Nice lively listening expertise
- Robust consideration to element
- Robust PC expertise, together with the flexibility to rapidly be taught new pc functions
- A constructive angle
- Empathy, persistence, and professionalism
- Robust multitasking expertise and the flexibility to adapt to alter in a fast-paced surroundings
- The power to take care of up-to-date data of relevant applications, insurance policies, and procedures
- Good problem-solving and de-escalation expertise
- The power to take care of confidentiality of delicate data
Your Residence Workplace Atmosphere
To be a Buyer Help Consultant, you will want:
- A pc assembly these standards:
o Working System: Home windows 10 or 11 (Macs and Chromebooks are usually not supported presently)
o Reminiscence: 8GB of RAM
o CPUs (Pace * Processors): 6
o Arduous Drive: Not less than 500MB of free area
o Sound: sound card (normal on most computer systems)
o Up-to-date antivirus software program
- Entry to high-speed, hardwired web (no Wi-Fi or Satellite tv for pc, please)
- Twin screens
- A USB noise-cancelling headset
- A webcam to your certification expertise
The place NexRep Contracts
NexRep contracts with individuals in 31 states. The one states we don’t presently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We don’t presently contract with anybody outdoors of the US.
Versatile Hours of Operation
As a Buyer Help Consultant, you’ll take pleasure in versatile scheduling, the place you employ a self-scheduling platform to pick out while you work and while you don’t, throughout the consumer’s hours of operation.
- Monday, 8:00 AM to five:00 PM ET
- Tuesday, 8:00 AM to 4:00 PM ET
- Wednesday, 8:00 AM to 01:00 PM ET
- Thursday and Friday, 8:00 AM to 11:00 AM ET
This chance is ideal for somebody in search of roughly 10-15 hours per week to allow them to simply schedule round different commitments!
Resulting from Mondays and Tuesdays being notably busy, Automated Well being Methods requires that contractors service at the very least 5 hours on Mondays and at the very least 4 hours on Tuesdays. For those who’d favor to service fewer hours on Mondays and Tuesdays, or to not service any hours on Mondays and Tuesdays as an unbiased contractor, you’re free to pursue a special alternative throughout the NexRep Market.
Pay and Perks
This versatile alternative pays unbiased contractors $13 per hour.
Your distant, unbiased contractor standing means that you can work within the consolation of your individual dwelling – or anyplace within the US you may meet the workplace necessities.
You’ll take pleasure in vital financial savings in bills associated to transportation, clothes, childcare or eldercare, and meals. You might also qualify for dwelling workplace tax deductions, however you need to seek the advice of with an accountant to find out eligibility.
As well as, you’ll obtain:
- One-on-one mentorship
- Free certification and ongoing growth alternatives
- The liberty and suppleness to decide on your individual schedule, throughout the consumer’s hours of operation
- The possibility to attain higher work-life stability
You’ll additionally have the ability to reap the benefits of NexRep Perks, a program that acknowledges the service supplied by unbiased contractors to NexRep’s shoppers and their prospects by way of the NexRep Market platform. With the NexRep Perks program, you’ll have the chance to earn Perks factors. As these factors add up, you’ll unlock entry to Perks – unique reductions and financial savings on quite a lot of frequent bills akin to well being and dental coverages, banking providers, authorized and technical help, and extra!
Please notice that NexRep is connecting unbiased contractors to unique reductions and financial savings alternatives and isn’t offering worker advantages nor establishing an worker profit program. Every unbiased contractor makes their very own choice whether or not to have interaction with a Perks Accomplice. NexRep receives no compensation in any kind from the Perks Program.