Change into a Buyer Service Consultant, make money working from home, and set your individual schedule whereas serving to others!
Contractors who be a part of us for certification beginning between November 18th and December ninth will probably be eligible to earn lots of further money for the vacations! See ‘Pay and Perks’ part beneath for particulars!
Important Capabilities
· Answering incoming calls from sufferers and caregivers with compassion and professionalism, responding to their questions and offering necessary info
· Actively aiding with enrollment, program functions, and arrange in relevant methods
· Retrieving info to help caregivers with any payroll-related inquiries
· Using de-escalation methods when supporting upset or pissed off callers
· Providing steerage and instructions to each caregivers and sufferers to successfully resolve any points they’re dealing with
· Documenting info and outcomes as needed
About You
To help this shopper, it’s best to have not less than one 12 months of customer support expertise. Additionally, you will want robust laptop abilities and the flexibility to supply troubleshooting recommendation when applicable. As well as, you will have:
· The power to supply empathy, endurance, and a pleasant demeanor always
· The power to deal with calls of a delicate nature and de-escalate emotionally charged sufferers and caregivers
· Nice lively listening abilities
· Wonderful written and verbal communication abilities
· Robust consideration to element
· The power to multitask and adapt to alter in a fast-paced setting
· A high quality-focused mindset and a need to attain first name decision every time potential
· The power to precisely and confidently work with numbers and focus on cash
Your Residence Workplace Surroundings
· A pc assembly these standards:
o Working System: Home windows 10 or 11 (Macs and Chromebooks aren’t supported right now)
o Reminiscence: 8GB of RAM
o CPUs (Velocity * Processors): 6
o Exhausting Drive: No less than 500MB of free area
o Sound: sound card (commonplace on most computer systems)
· Entry to high-speed, hardwired web (no Wi-Fi or Satellite tv for pc, please)
· Twin screens
· A USB noise-cancelling headset
· A webcam on your certification expertise
The place NexRep Contracts
Versatile Hours of Operation
Pay and Perks
***Plus, all contractors who be a part of us for certification beginning between November 18th and December ninth will probably be eligible to earn lots of further money for the vacations! Right here’s the deal:
- In the event you service between 20 to 24 hours from Monday by Saturday, you’ll obtain a further $30 in your bill for that week.
- In the event you service between 25 to 29 hours from Monday by Saturday, you’ll obtain a further $75 in your bill for that week.
- In the event you service 30 or extra hours from Monday by Saturday, you’ll obtain a further $160 in your bill for that week.
So, when you be a part of us for the certification class beginning on November 18th after which service between 20 to 24 hours every of the 4 weeks from November twenty fifth by December twenty first, you’ll obtain a further $30 for every of these weeks, totaling $120!
And when you actually need to make some further money for the vacations, be a part of us for the certification class beginning on November 18th, service 30 or extra hours every of the 4 weeks from November twenty fifth by December twenty first, and also you’ll obtain a further $160 for every of these weeks, totaling $640!
That’s on prime of the traditional $13 per hour it is possible for you to to bill for!
Please observe: This promotion is just obtainable to contractors becoming a member of us for one of many certification lessons beginning between November 18th and December ninth, and solely applies to the 4 weeks between November twenty fifth and December twenty first.
· One-on-one mentorship
· Free certification and ongoing growth alternatives
· The liberty and adaptability to decide on your individual schedule, throughout the shopper’s hours of operation
· The possibility to attain higher work-life steadiness
Please observe that NexRep is connecting impartial contractors to unique reductions and financial savings alternatives and isn’t offering worker advantages nor establishing an worker profit program. Every impartial contractor makes their very own determination whether or not to have interaction with a Perks Companion. NexRep receives no compensation in any kind from the Perks Program.