Salesflow is a number one platform designed to assist gross sales groups, companies, and rising SMBs speed up their lead-generation course of. We empower companies to develop and succeed within the digital period. Specializing in LinkedIn outreach, we create methods that foster engagement, construct lasting relationships, and ship excellent marketing campaign outcomes for our shoppers.
We’re excited to announce a chance for a dynamic and arranged Buyer Success Specialist to affix our increasing workforce. We might love to listen to from you in the event you’re proactive, enthusiastic, and able to make an influence!
What You may Do:
As our Buyer Success Specialist, you’ll be chargeable for a portfolio of fifty+ shopper accounts and any others as assigned within the Europe area. You may assist shoppers optimize their LinkedIn outreach and drive most worth from our companies. You may be the go-to particular person for shoppers, making certain their targets are met and their companies develop by way of strategic outreach initiatives.
Duties:
– Handle and nurture a portfolio of fifty+ shopper accounts, making certain they obtain their desired outcomes.
– Information shoppers by way of onboarding, making certain they perceive our platform, workflows, and outreach methods.
– Monitor and report on the efficiency of outreach campaigns, offering insights and options for enchancment.
– Work carefully with shoppers to assist them maximize their LinkedIn ROI, optimize outreach efforts, and troubleshoot and escalate points as applicable
– Act as a shopper advocate throughout the firm, offering suggestions to inner groups on product enhancements.
– Conduct common check-ins and QBRs with shoppers to offer updates, share greatest practices, and strategize the following steps.
– Help with the renewal course of and establish upsell alternatives when shoppers are seeing nice success.
– Contribute to CS methods and initiatives to drive outcomes and streamline processes
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About You:
You’re obsessed with buyer success and are keen to assist companies develop by way of strategic LinkedIn outreach. Whilst you could not have tons of expertise but, you’re a quick learner, proactive, and able to leap in and make an influence!
{Qualifications}:
– Bachelor’s Diploma or Equal – You have received the credentials and the data to again it up 🎓.
– 1 to 4 Years of Buyer Success Expertise – You’ve been there, achieved that, and are able to take your experience to the following degree.
– A Love for Buyer Success, automation, or lead generations– Whether or not it is diving into shopper methods or crafting artistic digital options, you’re all about delivering outcomes.
– High-Notch Communication Abilities – Whether or not writing a transparent and fascinating e mail or main a dialog with shoppers, your communication recreation is powerful, impactful, and possibly even a bit humorous 😉.
– Management Extraordinaire – You know the way to encourage, encourage, and information a workforce towards success—plus, you give out high-fives like a professional 🙌.
– Multitasking Maestro – Juggling a number of shopper accounts? No sweat. You keep organized, detail-oriented, and all the time forward of the sport 🎯.
– Collaboration Whiz – Teamwork is your jam! You know the way to work with others to get the very best outcomes and love contributing your distinctive concepts to the combo.
– LinkedIn Savvy – You get the fundamentals of LinkedIn and perceive how companies can leverage it to develop. (If you recognize a hack or two, even higher! 😉).
– Drawback-Fixing Genius – Tackling challenges with creativity and a “can-do” perspective is your speciality. You assume quick, act sensible, and get issues achieved.
– Empathy Champion – You really perceive folks. Whether or not it’s shoppers or workforce members, you may step into their sneakers and ship with empathy and understanding.
– Desirous to Be taught – You’re hungry to study and develop in a fast-paced, client-driven atmosphere. Each new problem is a chance; you are able to dive in headfirst.
Good to have:
– Expertise with LinkedIn and Gross sales Navigator (you’re mainly LinkedIn well-known)
– A knack for chilly emailing and gross sales methods (with out sounding spammy!) expertise in salestech house
– Information of CRMs like HubSpot, Salesforce, or Pipedrive (you converse fluent CRM)
– Zapier integration wizardry (or, on the very least, apprentice-level abilities)
– Familiarity with the European market and outreach methods
What We Supply:
– Full-Time Contract
– Totally Distant (should have the ability to work from 11 am – 7 pm London time zone GMT+1)
– Aggressive wage and advantages.
– 100% work atmosphere with common team-building actions
– 23 days PTOs + financial institution holidays + 7 sick days
– Month-to-month coaching and data increase alternatives that will help you develop your abilities.
– Alternative to develop with a dynamic and modern workforce.
– An opportunity to assist companies succeed and see tangible outcomes out of your efforts.
– Location: Distant (should have the ability to work from 11 am – 7 pm London time zone GMT+1)
Able to Be a part of Us?
In case you’re able to advance your profession in buyer success and assist companies obtain superb outcomes with LinkedIn outreach, we’d love to listen to from you!
Apply now and let’s develop collectively!