my worker doesn’t learn her electronic mail
A reader writes:
I supervise a supervisor who’s in most respects an awesome supervisor. She does a superb job of teaching her crew, however she has problem attending to all her emails in a well timed method. We’ve talked a number of occasions about the necessity to delegate and to evaluation all emails inside 24 hours, and methods for working rapidly by emails to get to the vital stuff, and she or he’s getting higher, however I nonetheless need to immediate her on sizzling objects that are available in as a result of she hasn’t seen them.
I lately heard her point out engaged on weekends in an effort to undergo her inbox. I perceive that she receives a number of emails. All of us do. However I don’t perceive why it takes a lot further time on her half. I’m an enormous proponent of work-life steadiness and I fear that she’s going to burn out if this retains up. So as to add to this downside, she is a subject knowledgeable in a single space that I’ve little expertise in, so I usually can’t reply to questions with out consulting her. I wish to be respectful of her time, however typically I would like a solution now.
I’ve all the time been actually good at setting boundaries at work and delegating work, and I discover it odd when different individuals don’t. I additionally are inclined to learn and course of data extra rapidly than most individuals, however I can’t inform if it’s that, or if she’s simply disorganized. I’m positively responsible of delaying a stronger dialog on the difficulty as a result of she’s nice at every little thing else, however I wish to tackle it earlier than she will get too deep within the weeds. How do I perceive what the basis of the issue is and tackle it earlier than it’s too late?
I reply this query — and two others — over at Inc. right this moment, the place I’m revisiting letters which were buried within the archives right here from years in the past (and typically updating/increasing my solutions to them). You can learn it right here.
Different questions I’m answering there right this moment embody:
- Reward on Monday, self-discipline on Friday?
- Guidelines of engagement in a brand new workplace structure