You’ve most likely heard of HSN earlier than (previously known as the Dwelling Procuring Community). Heck, chances are you’ll even be a loyal watcher and shopper of this long-standing channel.
If these three little letters imply nothing to you, that’s okay. Let me provide you with just a little historical past lesson. It’s form of an fascinating story.
HSN acquired its begin by chance. In 1977 a Clearwater-based radio station accepted electrical can openers as cost when one in all its advertisers couldn’t pay their invoice. The station proprietor circled and auctioned off (and offered out of!) all 112 can openers dwell on air. And so the concept was hatched for a regularly-scheduled phase the place listeners may ‘store’ from residence.
By 1985, the concept transitioned to tv and went nationwide, airing 24/7. And the remainder, as they are saying, is historical past. You possibly can learn all about their story and a few of the cool issues HSN is as much as lately on their About Us Web page.
When you most likely know HSN for its nonstop array of purses and jewellery, and assorted assortment of residence decor and trend, chances are you’ll not understand that there’s a complete HSN do business from home division! That’s proper, this mega-retailer can be remote-friendly.
For those who’ve been on the lookout for a home-based gross sales and buyer help place, HSN often is the digital office for you. However there are some issues you might want to know earlier than you apply.
About HSN
HSN is headquartered in St. Petersburg, Florida with greater than 6,000 workers unfold out in digital and on-site roles.
At the moment, HSN is billed as a $3.5 billion “interactive multi-channel retailer.” In different phrases, you’ll be able to store HSN on-line, in shops, by catalogs and, after all, on TV.
So What’s This HSN Work From Dwelling Job All About?
The principle kind of employment accessible at HSN is thru their Buyer Care Division, what they discuss with because the “heartbeat” of the corporate.
The Buyer Care Crew contains workforce members working each gross sales and customer support roles.
What Does a Gross sales Rep Do?
HSN home-based gross sales reps obtain incoming calls and assist prospects place orders. This additionally contains up-selling and cross-selling merchandise within the course of.
Reps can assist troubleshoot points too concerning every part from billing to delivery and returns.
Is This Seasonal? Full-Time? Half-Time?
Relies upon. Earlier than the vacation season, HSN ramps up their hiring for digital reps. These jobs are seasonal and sometimes full-time to maintain up with the demand of orders.
All year long, HSN routinely hires each full-time and part-time everlasting workers.
Whether or not full-time, part-time, or seasonal, you can be categorized as an worker. This implies you’ll should fill out a W2 and taxes might be withheld out of your test.
What Are The HSN Work From Dwelling Hours?
HSN operates 24/7, 364 days out of the 12 months (no dwell exhibits on Christmas!). Take into account, they’ll want reps available in any respect these instances. In the course of the holidays, chances are you’ll be anticipated to work a versatile schedule to cowl peak hours.
In the course of the hiring course of, you’ll be able to talk about your schedule necessities and availability together with your recruiter. The excellent news is, HSN is understood to be versatile in terms of schedules and swapping shifts (extra on that later).
The place Does HSN Rent?
Though it is a distant place, the do business from home HSN program is just accessible in choose areas. At the moment, HSN hires digital reps in Florida, Tennessee, and Virginia.
However, there’s a catch, you need to dwell specifically areas of those states to be thought-about.
Florida
Florida residents must reside in one of many following counties to be eligible:
Highlands, Glades, Charlotte, Lee, Collier, Hendry, Dade, Monroe, Palm Seaside, Broward, Orange, Martine, Saint Lucie, Hernando, Pasco, Osceola, Volusia, Polk, Sarasota, Citrus, Sumter, Indian River, Brevard, Manatee, Hardee
Tennessee
Tennesse residents must reside in Nashville or surrounding areas (615 or 931 space code).
Virginia
Virginia residents must be within the Roanoke space to be thought-about for home-based employment at HSN.
HSN Work From Dwelling Necessities
For those who dwell in one of many choose areas the place HSN hires, you’re not completely within the clear but to use. First, be sure you meet their must-have necessities earlier than you apply.
Landline
HSN requires home-based reps to have ol’ trend analog landline. No VOIP or internet-based phone service. And, your own home telephone quantity must have a particular space code.
Florida Space Codes
863, 941, 239, 305, 786, 954, 561, 407, 321, 352, 386, 552, 772
Tennessee Space Codes
615 or 931
Whereas not all the time marketed, there are often openings for home-based reps in Ohio. However that is by Cornerstone, an HSN-owned catalog firm. So, whereas technically an HSN home-based job, it’s not the identical precise place I’m speaking about right here.
No Landline? Your present cable supplier could possibly set up one for you as a part of a bundled service. The excellent news is, if you happen to go forward and set up a landline, you’ll possible be capable of write it off on the finish of the 12 months.
Web
Excessive-speed web is a should. No dial-up, broadband, or WiFi connections allowed. When working, you have to be hardwired to your modem utilizing an ethernet wire. Why? This permits for the best name stability whereas working.
Headset
You possibly can purchase a good headset on Amazon for underneath $20. This might be used to take incoming calls throughout your shift. Put money into one that’s comfortable — chances are you’ll take requires as much as 8 hours at a time.
Different Necessities to Take into account
You’ll must be a highschool graduate or have your GED to be thought-about for employment. Earlier gross sales and/or customer support expertise can be a should.
Because you’ll be dealing with a high-volume of callers (particularly throughout the holidays), you’ll must be affected person, listener, and capable of deal with even probably the most tough callers with ease.
Get Able to Apply
Earlier than you apply, be sure to give your resume a distant makeover particularly for the HSN Dwelling-Primarily based rep place.
To try this, go to their profession web page and filter listings by “work from home.” Learn the itemizing fastidiously and pull out essential key phrases. Now place these key phrases into your resume! Doing so will be sure your resume stands out among the many many candidates. And it additionally helps your software get seen by an precise recruiter.
Undecided if you happen to correctly key phrase optimized your resume? No drawback.
Head on over to Job Scan. It couldn’t be less complicated to make use of. Paste the job advert on one facet, your resume on the opposite and, voila, JobScan will analyze each to see how effectively your resume matches the job description like so:
The better the match, the higher optimized your resume (and the higher your probability of getting a name again for an interview!).
It’s free to strive JobScan for a sure variety of scans every month (it’s continuously altering). However it’s undoubtedly price a strive if you happen to’ve by no means key phrase optimized your resume earlier than.
To be taught extra concerning the course of, make sure you learn the one resume hack you might want to get your resume seen by recruiters.
What Others Are Saying
Glassdoor critiques from present and former gross sales reps at HSN love the autonomy that comes with working from residence. Many reps additionally famous the versatile schedule, together with a capability to swap shifts with coworkers while not having administration approval.
And, reviewers famous that even part-time workers obtain PTO from day one, one other superior perk.
On the flip facet, gross sales reps appear to agree that there’s little room to maneuver up within the group. And, ideas on administration are unfold out throughout the board — actually simply is determined by who you get as your superior.
The pay charge is also known as OK, with no particular point out of charges. Nonetheless, many reviewers like the power to earn prizes and bonuses by coworker contests. Plus, all reps obtain a reduction, which is a pleasant perk if you happen to’re an HSN shopper!
Work From Dwelling HSN Assessment
There’s no denying that HSN may be very a lot a good firm that hires distant reps. Sadly, they solely rent distant employees in choose areas in Florida, Virginia, and Tennessee. For those who don’t dwell in one in all these states, you’ll must look elsewhere.
In case your geographic location is good, HSN can provide versatile home-based work.
Take into account, it is a home-based customer support place, which implies you’ll spend quite a lot of time on the telephone. And don’t overlook, you will want to supply a landline and high-speed web to get the job completed.
However if you happen to don’t thoughts telephone work and meet the pre-hire necessities, it is a nice alternative to construct a cubicle-free customer-service profession.
Questions concerning the hiring course of? Have you ever labored for HSN earlier than? Please depart your feedback and private critiques within the feedback under 🙂
Fortunately,
Ashlee
P.S. This publish comprises affiliate hyperlinks for JobScan, a program I exploit and love! Please learn my disclosure assertion to be taught extra.